Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DHDawn H., Blacksburg, Virginia
“Going with North Point Insurance has been one of the best decisions that we could have made regarding our business! They worked to get us the best rates possible and provide their professional service with sincere kindness. We are new to business and Sheila couldn’t possibly be any sweeter or more helpful! She takes the time to thoroughly answer our many questions, as if each one is the first.”
- WJWilliam J., Blacksburg, Virginia
“Northpoint Insurance Advisors are so personable, friendly & at the same time professional. Sheila, especially has been so helpful to me when I call, she’s quick about responding to my requests for information & when I have questions about any of my policies. Sheila especially is a tremendous asset to Northpoint, & I look forward to many years of helpful, friendly service”
- TL
- CWchristopher w., Blacksburg, Virginia
- DM
Elizabeth S., Blacksburg, Virginia“We have four vehicles, two homes and our business insured with Northpoint. We are delighted with every aspect of our experience. We receive help from Sheila for commercial and Eleanor for personal and value them both highly. We receive prompt, caring and well informed service every time. Our policies are comprehensive and at competitive pricing. I highly recommend Northpoint Insurance Advisors.”
- AJ
- BJB J., Blacksburg, Virginia
“I’ve never before had to file a claim on a home owner’s policy, and I have heard from friends nothing but horror stories when it came to them filing a claim, so I was anticipating the worst when it came my time to file a claim with my insurance company, Northpoint Insurance, Blacksburg, the company with whom I purchased my Erie policy.
Wow! Not only did my insurance representative, Eleanor, make it easy and painless to file, she and the Erie adjuster resolved everything in one day. A check was issued to me the next day. Service was kind, efficient and exceptional. Thank you Northpoint Insurance Advisors and Erie Insurance.”
- RH
- DK
Anna W., Blacksburg, Virginia“I recently switched over my auto and renters policies due to the costs being tremendously more affordable. Johanna was a huge help to the transition and extremely friendly! She was quick, efficient and very personable to work with. She made me confident I made the right decision to switch over to Erie Insurance. Thanks Johanna!”
- JC
- JNJessica N., Blacksburg, Virginia
“I’ve really enjoyed working with these folks over the past 7 years. They are super responsive and supportive. We have all of our policies with them (vehicle, homeowners, umbrella, jewelry, etc.) and feel that it is great value for the coverage. Thank you Northpoint!”
- DCDiane C., Blacksburg, Virginia
“Learning what we needed and Learning to understand all the policy details for our business, DD Cook Construction & Seamless Guttering Inc, was overwhelming at times. Everyone at the office has been very helpful, especially Sheila. She has been a wonderful resource for me to call and ask questions comfortably. I know I can always rely on her help and if she can’t help she will find who can or the information needed. I’m truly grateful.
Diane Cook” - DCDollie C., Blacksburg, Virginia