Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- EMEvan M., Blacksburg, Virginia
“Johanna was great to work with on auto policy informative made sure I had no questions after. Thanks again!”
- EKEverett K., Blacksburg, Virginia
“I regularly get quotes on my car and house renewals. I had the good fortune of seeing advertisements for Northpoint Insurance and Johanna Griffith this year. I changed all my insurance because I found a very competitive quote along with very personalized concern for me as a customer. Johanna was thorough, patient and always timely with requested options and information. Thanks and please know I will be quick to encourage others to seek your services when in need of their support insurance needs.”
- LGLaurie G., Blacksburg, Virginia
“Eleanor Lester was a huge help in reviewing our policies, answering my questions, and following up with taking care of paperwork in a very efficient way. Thank you for all of your help!”
- DHDawn H., Blacksburg, Virginia
“Going with North Point Insurance has been one of the best decisions that we could have made regarding our business! They worked to get us the best rates possible and provide their professional service with sincere kindness. We are new to business and Sheila couldn’t possibly be any sweeter or more helpful! She takes the time to thoroughly answer our many questions, as if each one is the first.”
- WJWilliam J., Blacksburg, Virginia
“Northpoint Insurance Advisors are so personable, friendly & at the same time professional. Sheila, especially has been so helpful to me when I call, she’s quick about responding to my requests for information & when I have questions about any of my policies. Sheila especially is a tremendous asset to Northpoint, & I look forward to many years of helpful, friendly service”
- TLTroynai L., Blacksburg, Virginia
“Thank you Johanna. She explained everything with my new policy. Also she is for the customer’s best interest. She is the best. Thanks again Troi.”
- CWchristopher w., Blacksburg, Virginia
- DMDiana M., Blacksburg, Virginia
“Sheila was very helpful and explained everything articultly.”
Elizabeth S., Blacksburg, Virginia“We have four vehicles, two homes and our business insured with Northpoint. We are delighted with every aspect of our experience. We receive help from Sheila for commercial and Eleanor for personal and value them both highly. We receive prompt, caring and well informed service every time. Our policies are comprehensive and at competitive pricing. I highly recommend Northpoint Insurance Advisors.”
- AJAmber J., Blacksburg, Virginia
“Johanna was amazing! Even dealing with computer issues she made sure everything was ready to go when I needed it.”
- BJB J., Blacksburg, Virginia
“I’ve never before had to file a claim on a home owner’s policy, and I have heard from friends nothing but horror stories when it came to them filing a claim, so I was anticipating the worst when it came my time to file a claim with my insurance company, Northpoint Insurance, Blacksburg, the company with whom I purchased my Erie policy.
Wow! Not only did my insurance representative, Eleanor, make it easy and painless to file, she and the Erie adjuster resolved everything in one day. A check was issued to me the next day. Service was kind, efficient and exceptional. Thank you Northpoint Insurance Advisors and Erie Insurance.”
- RHRosa H., Blacksburg, Virginia
“Eleanor was a joy to work with during my stressful time. She took care of starting a new policy for me right away. Thanks, guys!”
- DKDeborah K., Blacksburg, Virginia
“Northpoint Insurance Advisors are the best. They always answer my questions and go above helping me obtain information or explaining parts of my policy.”
Anna W., Blacksburg, Virginia“I recently switched over my auto and renters policies due to the costs being tremendously more affordable. Johanna was a huge help to the transition and extremely friendly! She was quick, efficient and very personable to work with. She made me confident I made the right decision to switch over to Erie Insurance. Thanks Johanna!”
- JCJacob C., Blacksburg, Virginia
“Quick and easy service! Very friendly and helpful staff, would recommend for any looking for a quality experience!”