Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Elizabeth S., Blacksburg, Virginia“We have four vehicles, two homes and our business insured with Northpoint. We are delighted with every aspect of our experience. We receive help from Sheila for commercial and Eleanor for personal and value them both highly. We receive prompt, caring and well informed service every time. Our policies are comprehensive and at competitive pricing. I highly recommend Northpoint Insurance Advisors.”
- AJAmber J., Blacksburg, Virginia
“Johanna was amazing! Even dealing with computer issues she made sure everything was ready to go when I needed it.”
- BJB J., Blacksburg, Virginia
“I’ve never before had to file a claim on a home owner’s policy, and I have heard from friends nothing but horror stories when it came to them filing a claim, so I was anticipating the worst when it came my time to file a claim with my insurance company, Northpoint Insurance, Blacksburg, the company with whom I purchased my Erie policy.
Wow! Not only did my insurance representative, Eleanor, make it easy and painless to file, she and the Erie adjuster resolved everything in one day. A check was issued to me the next day. Service was kind, efficient and exceptional. Thank you Northpoint Insurance Advisors and Erie Insurance.”
- RHRosa H., Blacksburg, Virginia
“Eleanor was a joy to work with during my stressful time. She took care of starting a new policy for me right away. Thanks, guys!”
- DKDeborah K., Blacksburg, Virginia
“Northpoint Insurance Advisors are the best. They always answer my questions and go above helping me obtain information or explaining parts of my policy.”
Anna W., Blacksburg, Virginia“I recently switched over my auto and renters policies due to the costs being tremendously more affordable. Johanna was a huge help to the transition and extremely friendly! She was quick, efficient and very personable to work with. She made me confident I made the right decision to switch over to Erie Insurance. Thanks Johanna!”
- JCJacob C., Blacksburg, Virginia
“Quick and easy service! Very friendly and helpful staff, would recommend for any looking for a quality experience!”
- JNJessica N., Blacksburg, Virginia
“I’ve really enjoyed working with these folks over the past 7 years. They are super responsive and supportive. We have all of our policies with them (vehicle, homeowners, umbrella, jewelry, etc.) and feel that it is great value for the coverage. Thank you Northpoint!”
- DCDiane C., Blacksburg, Virginia
“Learning what we needed and Learning to understand all the policy details for our business, DD Cook Construction & Seamless Guttering Inc, was overwhelming at times. Everyone at the office has been very helpful, especially Sheila. She has been a wonderful resource for me to call and ask questions comfortably. I know I can always rely on her help and if she can’t help she will find who can or the information needed. I’m truly grateful.
Diane Cook” - DCDollie C., Blacksburg, Virginia
- KNKevin N., Blacksburg, Virginia
“Eleanor was extremely helpful today in adding/deleting vehicles on my policy! Everything went very easy and quickly! Thank you for taking great care of me!”
Nicole A., Blacksburg, Virginia“Johanna and Scottie were so great to work with. They were able to answer all of our questions and get our family taken care of very quickly. It is so nice to be moving our insurance needs to a local company. The service is impeccable. We highly recommend them!”
- MTMatthew T., Blacksburg, Virginia
A T., Blacksburg, Virginia“Johanna was easy to work with getting our cars covered”
- TBTim B., Blacksburg, Virginia
“Professional, responsive and helpful staff… Scottie provides informative e-mails such as answers to common insurance questions. Very helpful!!”