Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Frank S., Blacksburg, Virginia“Johanna and the team at Northpoint provide great customer service to our family. Getting our guys/young men going with their own policies as they start their careers was a pleasant and hassle free experience.”
Joe C., Blacksburg, Virginia“Jo is so easy to work with, follows up promptly but best of all has a great sense of humor and enjoys her job!”
Melissa V., Blacksburg, Virginia“Johanna is very customer service oriented and was VERY HELPFUL throughout the entire process.”
- BHBob H., Blacksburg, Virginia
“Marek made sure I deactivated my old vehicle plates before cancelling the insurance saving me from a possible penalty from DMV. He was very helpful & knowledgeable.”
Traci W., Blacksburg, Virginia“Marek was amazing to work with and he made the whole process very simple. He worked hard to get better coverage for my car, add on a rental policy and save me money.”
- JMJere M., Blacksburg, Virginia
“We recently switched to Northpoint Insurance for all of our business insurance policies. Scottie and the entire staff at Northpoint were fast and detail driven to put together a great package for us. They were quick to respond to all emails and they asked all the right questions. This is a level of customer service that I have come to expect from other businesses, and they saved us quite a bit of money on our overhead expenses. I highly recommend them for your personal or business insurance needs.”
- IKIan K., Blacksburg, Virginia
“Outstanding Customer Service! Johanna is truly remarkable! She is highly responsive, incredibly efficient, and genuinely caring.”
- CTChristopher T., Blacksburg, Virginia
“My agent Marek Wint has been very helpful and great!”
- GSGerry S., Blacksburg, Virginia
“I have received great service, Marek Wint is very professional and quick to respond.
Thanks again!” - CMCharlie M., Blacksburg, Virginia
“Excellent Service”
- NBNijole B., Blacksburg, Virginia
“Thanks to Marek Wint for suggesting and explaining the Extended Replacement Cost option in our home insurance. It satisfied both our needs and budget!”
- CBCheryl B., Blacksburg, Virginia
- JYJoshua Y., Blacksburg, Virginia
“Johanna has been wonderful to work with! Johanna is very responsive and nice. Happy my wife and I switched to Northpoint Insurance Advisors.”
- JRJim R., Blacksburg, Virginia
“I would like to sincerely thank Northpoint Insurance Advisors for their excellent customer service through the years. The entire team has always been extremely helpful. Recently, an issue with the policy on a property was presented to me. Marek Wint contacted me. He was very thorough in his explanation of what was needed. Throughout this process, Marek was very professional, helpful and personable. Marek researched this issue and presented me with a clear and acceptable solution. Initially, I was concerned that this could potentially be a “big deal”. However, with Marek’s patience, expertise and guidance, it was not at all what I initially expected. Thank you so much!”
- LCLisa C., Blacksburg, Virginia
“I’ve called with many questions and requests over the past few months and have always received top notch customer service from Marek Wint!”