Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- NB
- CBCheryl B., Blacksburg, Virginia
- JY
- JRJim R., Blacksburg, Virginia
“I would like to sincerely thank Northpoint Insurance Advisors for their excellent customer service through the years. The entire team has always been extremely helpful. Recently, an issue with the policy on a property was presented to me. Marek Wint contacted me. He was very thorough in his explanation of what was needed. Throughout this process, Marek was very professional, helpful and personable. Marek researched this issue and presented me with a clear and acceptable solution. Initially, I was concerned that this could potentially be a “big deal”. However, with Marek’s patience, expertise and guidance, it was not at all what I initially expected. Thank you so much!”
- LC
- SM
- SWSarah W., Blacksburg, Virginia
“Johanna at Northpoint has answered my emails or calls quickly and I know she did some extra legwork to find me the best price for insurance since I’m new to the country and that made it a bit trickier/limited some of our options. I appreciated her prompt communication and her personal and friendly approach!”
Hansen B., Blacksburg, Virginia“I’ve been working with the Northpoint Insurance agency for my personal insurance for awhile. They handle my home and auto insurance. It has always been a pleasant experience. I’ve had two houses while working with them, and they’ve always been very helpful. For some reason, I always have weird questions when it comes time to insure a new home, and they haven’t been afraid to say, “I don’t know,” and then get back to me later with an answer. I really appreciate that kind of honesty and follow-through. Eleanor has been a great help on a recent auto insurance issue – Thanks!”
- KB
- HR
- CH