Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Julia A., Blacksburg, Virginia“Marek was phenomenal in assisting me with all of my questions and getting the paperwork in order.”
Zachary K., Blacksburg, Virginia“Johanna went far above what I expected in working with me and aiding me in the home insurance process. Thankful for Northpoint and would definitely recommend for NRV homeowners.”
- SMSuzanne M., Blacksburg, Virginia
“The folks at Northpoint Insurance have been great to work with. Johanna is so friendly and makes you feel like family. We needed to change insurance after moving back to VA. This is definitely the agency to be with”
- SWSarah W., Blacksburg, Virginia
“Johanna at Northpoint has answered my emails or calls quickly and I know she did some extra legwork to find me the best price for insurance since I’m new to the country and that made it a bit trickier/limited some of our options. I appreciated her prompt communication and her personal and friendly approach!”
Wendy W., Blacksburg, Virginia“Northpoint has been professional, helpful, timely, and patient with answering all of our questions. Shout out to Marek for working with us to get our home insured.”
Hansen B., Blacksburg, Virginia“I’ve been working with the Northpoint Insurance agency for my personal insurance for awhile. They handle my home and auto insurance. It has always been a pleasant experience. I’ve had two houses while working with them, and they’ve always been very helpful. For some reason, I always have weird questions when it comes time to insure a new home, and they haven’t been afraid to say, “I don’t know,” and then get back to me later with an answer. I really appreciate that kind of honesty and follow-through. Eleanor has been a great help on a recent auto insurance issue – Thanks!”
Chris P., Blacksburg, Virginia“Johanna Griffith has been very helpful getting me set up with a policy through NorthPoint. She deserves a raise : )”
- KBKevin B., Blacksburg, Virginia
“Always great service. Friendly people and quick responses.”
- HRHeather R., Blacksburg, Virginia
“Johanna was a pleasure to work with. She helped me obtain insurance quickly and efficiently. She was personable and very helpful! She’s the best :)”
- CHChristian H., Blacksburg, Virginia
“Everyone at Northpoint is great to work with. We use them for all of our personal or business needs!”
Jen F., Blacksburg, Virginia“The nicest, easiest, trouble-free insurance we’ve ever had. Not only is making a claim easy and painless, their follow-up is top notch. And when I forget to review my policy after a recent change in circumstance, they’re one step ahead of me. By far the best insurance we’ve ever had.”
- TJTian J., Blacksburg, Virginia
“Johanna Griffith is sweet”
- DKDonald K., Blacksburg, Virginia
“Very helpful on the phone.
Efficiently took care of my needs (bought a new car and needed to add and delete a vehicle, also had to submit a small claim.)
Followed up with me to get me to sign a form. Had some issues with this and they were patient and helpful with me on this.” 
Kenney C., Blacksburg, Virginia“Marek was great to resolve my problem. I highly recommend him and Northpoint.”
- WAWill A., Blacksburg, Virginia
“Very helpful and friendly staff (Eleanor Lester was lovely to work with). Despite it being a busy time of year, they were prompt and efficient and made the process of changing a policy painless.”