Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- TJ
- DKDonald K., Blacksburg, Virginia
“Very helpful on the phone.
Efficiently took care of my needs (bought a new car and needed to add and delete a vehicle, also had to submit a small claim.)
Followed up with me to get me to sign a form. Had some issues with this and they were patient and helpful with me on this.” - WA
- Laura R., Blacksburg, Virginia
- SMsherree m., Blacksburg, Virginia
- WD
- CB
- TK
- Laurie S., Blacksburg, Virginia
“Marek Wint went above and beyond to be sure my payment plan was converted as I wished. I called on another matter three months prior to my renewal and, when he’d resolved that, Marek asked if I had any thing else he could help me with, so I explained about the payment change I wanted to make. He added a “to do” task on his calendar and actually followed up two months later! He made several calls to me – we played phone tag a bit, but he never gave up, and my payment plan is ready to go.
The task was a small one. Even so, Marek provided an example of exceptional customer service with conscientous attention to even the small details, and that’s nothing short of monumental.
Thank you!”