Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Erica C., Blacksburg, Virginia
Marilyn E., Blacksburg, Virginia“The staff at Erie is very professional, very competent, and very pleasant to work with. The coverage we are getting from Erie far surpasses the coverage we had with our previous agency. We wish we had switched a long time ago!”
- RSRoni S., Blacksburg, Virginia
Elizabeth S., Blacksburg, Virginia“I received many quote before choosing Northpoint and the rates were considerably less than everyone else and the coverage was more comprehensive. I adore my insurance woman Sheila. She never misses a beat and makes the process smooth and fun. I highly recommend Northpoint for both auto and home insurance. We also have our business insurance through them as well.”
Cynthia R., Blacksburg, Virginia“I just had the pleasure of working with Scottie Wyatt with Northpoint Insurance Company. My husband and I owned a business for 35 years and I have never had an insurance advisor who came alongside us helping us find the appropriate and best value in an insurance plan while managing risk! He definitely treats his clients the way he would want to be treated! He makes himself available and lets you know when you can expect to hear from him, and he follows through. Thank you Scottie Wyatt and Northpoint Advisors!”
- DMDoug M., Blacksburg, Virginia
“I have been doing business with agent Jim Williams since 2005 for Home, Auto, and Umbrella insurances and could not ask for a better experience. When my flood insurance on my current home went up almost $600 in 2 years, I called Jim and he referred me to Scottie Wyatt. Scottie saved me over $1,000 on flood insurance this year! How good is that? Everyone I have dealt with at NorthPoint have been terrific!”
- SOShannon O., Blacksburg, Virginia
“We have been with this company since 2001 when we got married. My husband was a customer when he turned 16 his parents way before that. We can count on them to be there with any questions we may have. The rates are way below whatever anyone else can offer.
Claims shouldn’t be hard and with Northpoint I always know it will be easy to file and have the issue taken care of as soon as possible. We have homeowners, vehicle and tractor insurance through them.
My mother has home, vehicle and life insurance. My mother in law has several policies as does my grandmother and brother in law. When you find a good insurance company you share with those you love and want to have protection in case of accidents or issues.
Thanks Northpoint for being there for our family!”
- MSMark S., Blacksburg, Virginia
“I really enjoyed having insurance with them they were amazing sadly they don’t cover the state I’m moving to if I ever move back to Virginia they will be my insurance provider”
Joshua R., Blacksburg, Virginia“Scottie Wyatt went above and beyond to take care of my families insurance needs. His communication was excellent and he explained everything in a way that was easy to understand. We were able to get excellent insurance coverage at a great price. I highly recommend his company!”
- HSHoward S., Blacksburg, Virginia
“The folks at Northpoint Insurance Advisors provided extraordinary support in the fall of 2020 as we initiated actions to move away from our long-term home and auto insurance provider who continually raised our annual premiums with no claims from us, were almost impossible to talk with a live, assigned representative, and who were unhelpful in providing policy upgrade alternatives. To the rescue NORTHPOIT INSURANCE ADVISORS. All of our questions answered in a timely manner, properties properly evaluated with premiums adjusted, coverages enhanced, and hassle reduced to ZERO. Overall cost reduced by 35%. Great group and thanks from this satisfied customer. Howard and Su-Su Sadler”
- MLmike l., Blacksburg, Virginia
“thanks for taking great care of me”
- RLRoberta L., Blacksburg, Virginia
“In today’s world it’s great to find an agency that takes the time to chat and understand what you need… highly recommend Northpoint! Their staff is warm and welcoming and I know if we have a problem they are just a call away.”
Nate S., Blacksburg, Virginia“Great, personable customer service. Their agents have answered every question I had. They have a really amazing attitude – you can tell they are eager to help. I even had an issue with my account that they helped me with outside of business hours which was greatly appreciated by me.”
- KLKaren L., Blacksburg, Virginia
“Sheila at Northpoint Insurance has been extremely helpful to us for years. She answers questions regarding our coverage promptly and always goes the extra mile! We really appreciate Sheila and Northpoint Insurance!”
- BMBrett M., Blacksburg, Virginia
“Excellent and Professional service! My Insurance Advisor, Johanna Griffith is extremely knowledable and dependable with questions. Would definitely recommend her to anyone.”